Dog Boarding in Cary, NC – Pupsi, Inc.
PUPSI offers premium overnight boarding for your dog, providing a safe, clean environment with entertainment and exercise included throughout your pet’s stay. Your pup will be given personal attention at all times by our professional staff, they will have so much fun they won’t have time to miss you too much. In fact, they will probably be too busy having a blast chasing friends during playtime, swimming in the summer or just lounging in the sun/shade which is included in your boarding fare at no extra cost.
Keep reading to learn more about our boarding services!
Looking for availability? Check out our calendar here.
Frequently Asked Questions
Dog boarding is when you have your dog to stay overnight at a dog care facility while you are gone. PUPSI offers premium overnight boarding for your dog, providing a safe, clean environment with entertainment and exercise included throughout your pet’s stay.
Here at PUPSI our goal is to keep your dog entertained and stimulated with other dogs/socialization, plenty of outside time, fresh air, sunshine, love from staff, clean facilities and attention to any special needs. If we can do that, the result is usually low/no stress experience, a stimulated appetite, and dog that is ready to rest during quiet time.
Do Dogs Like Boarding Kennels?
While your dog probably always want’s to hang with you 🙂 when your dog stays at PUPSI, they will have a blast! We give your pup personal attention throughout the day so they can have a fun time without missing you too much.
Most times, your pet is too busy having a blast chasing friends during playtime, swimming in the summer, or just lounging in the sun/shade. Your dog gets all of these activities at no extra cost when you pay your boarding fare.
How Do I Book My Dog’s Stay?
Ready to book a stay? Current customers-please check availability using the calendar below, and if you are ready to book, click the calendar to go to the online portal and book. You will receive a confirmation email once approved.
New customers-once you create your account look for our welcome email (check spam) to submit your proof of vaccines and preventatives, you would then need to schedule your daycare day for evaluation. After successful evaluation, you will be able to book your boarding stay.
Whenever you request a booking for your dog and it is approved, all clients pay a non-refundable, non-transferable deposit of 1/3 the total charge (or 1-day minimum). Payment in full at drop off.
How Much Does it Cost to Board a Dog?
We have several boarding rates depending on if you need a standard kennel run or a large private room (see photo below) or single attention. All rates include boarding, full day play, bedding, and feeding your diet. See our chart below for pricing details:
|*Single (no group play)
*Singles are dogs who do not play with the group. We have limited availability for singles, even if the calendar shows open, your boarding request may be denied if we have reached our limit.
*Food must be in clean, functioning ziploc bags only, labeled with your dogs name and feeding instructions in cups (ex:1.5 cups-2x per day), no measuring cups/scoops. Canned food can be brought in its original sealed can. If food is not in a ziploc we charge $15 to do it for you.
* No tax is added but, Pupsi does charge a 3.5% service fee per card transaction.
Calculating Boarding Days
All rates are per dog, per calendar day (not per night), even if sharing a kennel or room. Drop-off day is a full-day charge regardless of AM/PM drop with a 1-day minimum, and accrue every AM/PM shift afterward. See the chart below for examples of how we calculate boarding days.
||ex: Fri-Sun AM
PU = 2.5 days
||ex: Fri-Sun PM
PU = 3 day
You may drop off and pick up your dog during our two shifts:
AM shift: 7:30-9:30 am
PM shift: 4:00-6:00 pm
*These times are subject to seasonal change. The PUPSI staff is here 365 days a year, however, holiday limitations do apply for pickup and drop-off.
*Tours are given Mon-Fri, come by anytime between 930-11 AM.
What Is Included In My Boarding Costs?
Knowing PUPSI is caring for your pet while you’re away will make saying goodbye to her easier. Your pup will get to enjoy all of our favorite amenities, including:
- Room to run! our multiple yards spread out over 15,866 sq. ft. of astro turfed playground will burn off some energy
- Plenty of play time. With 5-7 hours of stress-relieving exercise each day (weather permitting) where dogs will run, chase and play with friends of similar size and temperament. Dogs always come in for a break in the middle of the day and overnight
- Wading pools and shaded areas during the summer months to keep cool in the heat
- Individual kennel or room with water, food (owner provided) and bed/blanket
- Individual attention and scheduling for sensitive, older or nervous dogs
Are There Any Other Dog Boarding Costs?
Administration of medications/supplements: $15 per med, per visit (not per day).
All dogs will be checked for fleas upon arrival. If found, a flea bath will be administered at an additional charge to the owner.
Food must be in clean, functioning ziploc bags only, labeled with your dogs name and feeding instructions in cups (ex:1.5 cups-2x per day), no measuring cups/scoops. Canned food can be brought in its original sealed can. If food is not in a ziploc we charge $15 to do it for you.
Contact us for pricing for our pet grooming services.
How Long Can You Board A Dog?
There are no limits to how long you can board your dog.
Do Dogs Need To Be Neutered/Spayed To Be Boarded?
Males- No. We expect intact males to abide by the same standards as all other dogs at play: as long as the dogs are behaving then they can participate. If any dogs are misbehaving, then they will get less playtime.
Females- Do not need to be spayed to attend daycare but, cannot come to the facility anytime during or immediately after their heat cycle. If your female goes into heat while here, we will contact you or your emergency contact to come and pick her up. For boarding, females over 6 months must be spayed.
What vaccines and preventatives does Pupsi require? How do I send them?
All dogs must be up to date on inoculations and preventatives to attend PUPSI. Puppies must be done with ALL rounds of vaccines to start. Please remember, young pups, senior dogs and dogs that have never attended group play regularly are more susceptible to bacteria/virus as their immune systems may not be at its peak.
We require up-to-date Rabies, Distemper/Parvo or combo vaccine and Bordetella (can be 6 month or 1 year) vaccines for your dog. You can find an example here.
Proof of monthly flea and heartworm preventative is required – view example here. For flea and heartworm prevention you can show a picture of any remaining doses you have or, an invoice with proper dates and quantity. We only accept oral flea and heartworm preventatives, no topicals, flea collars or “natural” preventatives.
All dogs will be checked for fleas upon arrival. If found, a flea bath will be administered at an additional charge to the owner.
Proof of vaccinations and preventatives can be faxed to 919-460-0114, texted to 919-460-9909 or emailed to us at firstname.lastname@example.org.
What Do I Need To Bring A Dog to Board?
When you bring your dog to board, please bring the following items (Please text documents to 919-460-0114 or email them to email@example.com):
- Text or email proof of vaccinations if your account shows expired – Example
- Text or email proof of monthly flea and heartworm preventative if your account shows expired – Example
- Please bring food in clean, functioning ziploc bags only, labeled with your dogs name and feeding instructions in cups (ex:1.5 cups-2x per day), no measuring cups/scoops. Canned food can be brought in its original sealed can. If food is not in a ziploc we charge $15 to do it for you. Pupsi does not accept raw food.
- Please bring any medication needed, labeled with proper dosing instructions for us to follow.
- Please do not bring treats or personal items.
For dogs staying in a kennel, do not bring personal items, toys, beds or other accessories – PUPSI provides these.
For dogs staying in a room, you can bring personal items, toys, beds or other accessories.
If it is your dogs first reservation, they will need to attend a day of daycare first to evaluate.
When can I tour the facility?
You can tour Mon-Fri anytime between 930-11AM, no appointment needed, no tours on holidays, humans only 🙂
Do the dogs play in the rain? snow? cold? heat?
Yes. Pupsi is all outdoor play where you can expect 5-7 hours of playtime during the day, the dogs do come inside in the middle of the day to eat and nap in their own run. Every yard has a large canopy for shade and shelter but, we let the dogs dictate if they want to play or come inside anytime year round. Most still run and play in all types of weather but, if any dogs seem like they are not enjoying the weather, the staff will bring them inside to relax 🙂
Of course there are times when we alter playtimes depending on weather for safety i.e. extreme cold, summer heat, storms etc.
Summer afternoons are usually shorter playtimes as we rotate the dogs in and out to keep cool, we use pools and water to keep them cool and happy. Special attention is paid to senior dogs, black coated dogs, snow dogs and pug faced breeds.
Winter time brings lots of energy and if any of the dogs look cold we have sweaters for all sizes for them. If they still look cold then they can come back inside and relax in the warmth. Special attention is paid to short coated/hairless dogs and senior dogs.
What happens in the case of inclement weather?
If there are dogs here, we will have a crew here no matter what! Since 1993 we have manned Pupsi during every snow/ice storm, hurricane season etc. We may need to alter hours but if your dog is here do not worry, he/she will be cared for daily.
When can I pick up and drop off?
Customers can come for drop off and/or pick up from 730-930 AM or 4-6 PM.
How old does my dog need to be to attend?
We do not take any pups before they are done with all boosters and required vaccinations listed. We also do not take dogs 14 years and older, instead recommend that they attend a facility with veterinary staff on site ?
Dog Boarding Calendar
Please check if your date is available on the calendar then click on the calendar to book it. We will send you confirmation once we have you booked. New clients- click here
to setup your account first. Remember, drop off and pick up is 7:30-9:30 AM and 4-6 PM.
Holiday, no pick up or drop off
Boarding Rules and Instructions
At PUPSI, we want your dog boarding experience to go as smoothly and safely as possible. That’s why we’ve created several procedures and guidelines to ensure everyone is on the same page. Carefully read on to learn important rules regarding payment and safety measures.
How to Pay
Booking: Whenever you request a booking for your dog, all clients pay a non-refundable, non-transferable deposit of 1/3 of the total charge (or 1-day minimum). You must pay the full amount when you drop your pet off.
Holidays: Holidays are a 3-day minimum charge/stay, no pickup or drop-off on the actual holiday (e.g., Christmas Day, Independence Day, Memorial Day, etc.). Payment in full at drop-off.
“Pay for what you book” Policy: You may drop-off your dog later than booked or pick up her earlier than planned, but there is no credit or refund given. We hold a space for the allotted time frame for you, so we expect you to honor your contract. Please be there or pay for the days that you requested.
If Your Dog is Sick…
Please do not come in if your dog is showing any signs of illness. Let our staff know if you have been to your vet for any treatments when checking in, or if your dog is ill or just recovering from an illness. Communicating this type of information properly helps us keep PUPSI safe for all dogs attending.
If Your Dog is Destructive…
To keep your dog safe and happy, we ask that you do not book an individual room if your dog is destructive. More importantly, if you put multiple dogs in a room, be sure they get along with each other.
Please note the playground surface is astroturf. This is an NC Department of Agriculture recommended surface for daycare areas, but dogs who are not used to playing on this surface can get irritated pads, which get tougher over time. In the summer, these areas are sprayed down and cool to the touch. The groups are rotated for short periods of time depending on temperature and humidity. The more active your dog is playing on these surfaces (running, sliding, playing), the more likely they are to irritate their pads. Every dog differs in the amount that they will show (limping) signs that their feet are beginning to bother them. When we notice any signs of pad irritation, they have to come inside for treatment and their playtime will be reduced to decrease further irritation. Pads can blister, crack, cut and bleed once these injuries have started. Your dog will probably have trouble walking on the irritated feet and require some downtime and ointment/cleaning regimen. Please note that this is not commonplace but can happen and we want you to be informed beforehand.
Remember, this is a facility where dogs get to play with dogs most of the day. As dogs like to run, slide, play-bite, paw, scratch and wrestle, there comes a risk of mild injury (minor cuts, scrapes, nicks, etc.) or more serious injuries (dog bites, etc.). While this is not common, customers should be aware and prepared. Please note, owners are responsible for any vet bills incurred as the result of an injury caused by their dog. Sometimes even the most experienced staff members cannot control an altercation fast enough to prevent injury. While this is not commonplace, it can occur from time to time. Once again, the main focus at PUPSI is the care and safety of your pet. All new dogs are evaluated for aggression. If any dog is found to be aggressive or “bully” the others, that dog will be removed from play to maintain the safety of the group.
Board Your Dog With Us Today
PUPSI is eager to provide your pup with the finest dog boarding experience ever. We strive to ensure they stay safe, have fun and are too entertained to miss you too much! Travel confidently knowing your furry best friend is having the best sleepover ever. For more information, read our Frequently Asked Questions or contact us directly.