Dog Boarding Calendar

New clients can set up their first booking here. Current clients should call or email.

Time For A Doggie Sleepover

PUPSI offers premium overnight boarding for your dog, providing safe entertainment and exercise throughout your pet’s stay. 

Given personal attention at all times by our professional staff, your dog will have so much fun he won’t have time to miss you too much. He’ll be too busy having a blast as he chases his friends during playtime, which is included in your boarding fare at no extra cost.

Knowing PUPSI is caring for your pet while you’re away will make saying goodbye to her easier. Your pup will get to enjoy all of our favorite amenities, including:

• Multiple yards spread out over our 15,866 sq. ft. playground to run off his energy
• 5-7 hours of stress-relieving exercise each day (weather permitting) where dogs will run, chase and play with friends of similar size and temperament
• Wading pools during the summer months to keep cool in the heat

And for dogs who need a little more personalized attention, we provide:

• Individual kennel with water, food (owner provided) and bed/blanket
• Individual attention for sensitive, older or nervous dogs
• Individual boarding rooms

Boarding Rates

Our rates are based on your pet’s weight and what type of boarding accommodation he receives (individual kennel or individual room). They are all-inclusive for individual care, overnight stay and playtime. See our chart below for pricing details:

Calculating Boarding Days 

All rates are per dog, per calendar day (not per night) even if sharing a kennel or room.  Drop off day is a full day charge regardless of AM/PM drop with a 1-day minimum, and accrue every AM/PM shift thereafter. See the chart below for examples of how boarding days are calculated.

ex: drop off Friday, drop off day is full day charge regardless AM or PM drop off

Pricing for Additional Services:

• Pet grooming services: Contact us for pricing
• Administration of medications/supplements: $15 per med, per visit (not per day)

Boarding Rules and Instructions

Your pup’s safety is our top priority. That’s why we’ve established some general rules and guidelines. Carefully read the list below to understand our requirements to board. Contact us if you have any questions.

Vaccines & Illness: All dogs must be up to date on inoculations to participate in daycare/boarding at PUPSI. Proof of the following vaccines/preventatives are required:

• Rabies, Bordetella, Distemper/Parvo or combo vaccine
• Monthly flea and heartworm preventative

In addition, puppies must be done with ALL rounds of vaccines to start. Please remember, young pups and senior dogs are more susceptible to bacteria/viruses because they have weaker immune systems.

Proof of vaccinations can be brought in when you come, faxed to 919-460-0114 or emailed to us at pupsi.inc@gmail.com.

Health Conditions: It’s our job to keep all of our dogs healthy and happy while at PUPSI. Therefore, please do not come in if your dog is showing any signs of illness. When checking in, please tell us if you’ve visited your vet for any treatments or if your dog is recovering from an illness.

We also check all dogs for fleas when they arrive. If we find fleas on your dog, we’ll give him a flea bath and charge you for the service.

Feeding & Medications: To help make sure feeding time goes smoothly, we’ve set a few rules:

• Food must be brought in re-sealable containers such as Ziplocs, Tupperware containers or bins 
• DO NOT bring in a commercial dog food bag or grocery bag
• Label food and all medications with your dog’s name and instructions, including the amount/dose per day
• If you have a high energy dog, increase your feeding instructions because he may lose weight from all the playtime

Boarding Do’s & Don’ts: To keep your dog safe and happy, we ask that you do not book an individual room if your dog is destructive. More importantly, if you put multiple dogs in a room, be sure they get along with each other.

For dogs staying in a kennel, do not bring personal items, toys, beds or other accessories—PUPSI provides these!

Dogs are not our whole life, but they make our lives whole.

BOB

Housekeeping Rules

At PUPSI, we want your dog boarding experience to go smoothly. That’s why we’ve created several procedures and guidelines to ensure everyone is on the same page. Read on to learn important housekeeping rules regarding payment and safety measures.

Payment Policy 

Booking: When booking your dog, all clients pay a non-refundable deposit that’s 1/3 the total charge (or 1-day minimum) or 1/2 the total charge during holiday periods, depending on availability.  

Holidays: Holidays are always a 3-day minimum, and we don’t allow pick up’s or drop off’s on the holiday itself (e.g. Christmas day, Independence day, Memorial day etc.). Payment in full is expected at drop off. 

“Pay for what you book” Policy: You may drop off your dog later than booked or pick up her up earlier than planned, but there is no credit or refund given. Because we hold a space for the allotted time frame for you, we expect you to honor your contract. Please be there or pay for the days that you requested.

Play Surface

Our dogs play on AstroTurf, which is recommended for daycare areas by the NC Department of Agriculture. However, dogs who aren’t used to playing on this surface can get irritated pads. The good news is their paws get tougher over time so after a few visits, they’ll be running around like pros. Read on to learn about the safety precautions we take to keep your dog comfortable.

Pad Irritation: We want your pup to run to his heart’s desire but also monitor how they’re feeling to prevent overexertion and injury. Sometimes dogs will irritate their pads if they play too long on the AstroTurf. When we notice any signs of pad irritation, we bring them inside for treatment and reduce their playtime to decrease further discomfort. 

Although highly uncommon, you’re dog’s pads blister, crack, cut or bleed once these injuries have started. If they have trouble walking, we give them some downtime and perform an ointment/cleaning regimen.

Overheating: During the summertime, AstroTurf can get hot so we spray these surfaces down until they’re cool to the touch. Also, depending on the temperature and humidity, we rotate the groups for short periods of time to prevent overheating.

Safe Play: The main focus at PUPSI is the care and safety of your pet so we evaluate all new dogs for aggression. If any dog is found to be aggressive or “bully” the others, that dog will be removed from play to maintain the safety of the group. 

Injuries: That said, we are a facility where dogs get to play with other pups most of the day. When dogs run, slide, play-bite, paw, scratch and wrestle with each other, there comes a risk of mild injury (minor cuts, scrapes, nicks, etc.) or more serious injuries (dog bites, etc.). While this is not common, customers should be aware and prepared. 

Owners are responsible for any vet bills incurred as the result of an injury caused by their dog. This is rare, and our experienced staff members keep a watchful eye to control altercations quickly and efficiently, keeping your furry friends safe and healthy.

Board Your Dog With Us Today

PUPSI is eager to provide your pup with the finest dog boarding experience ever. We ensure she stays safe, has fun and is too entertained to miss you too much! Go away confidently knowing your furry best friend is having the best sleepover ever.For more information, read our Frequently Asked Questions or contact us directly.